Get Your StonyLab Products Covered by Us
2-Year Comprehensive Warranty
StonyLab 2-Year Comprehensive Warranty is designed to protect our customers from any defects in materials and workmanship for a period of two years from the original purchase date. This warranty covers labware, glassware, lab equipment, and lab instruments when used normally in accordance with our published guidelines.
If you experience any issues with your product during this period, we will offer free parts and shipping to ensure your satisfaction.
Please note that the warranty does not cover normal wear and tear, intentional or reckless damage, or damage caused by accidents, misuse, or abuse.
Limited Breakage Compensation Program
We know anyone would be frustrated if glassware is broken during labwork…
To provide a better customer shopping experience, here we proudly introduce our 1-year Limited Breakage Compensation Program.
This program is designed to offer peace of mind to our customers in case of accidental breakage. If you accidentally break an item within one year from the original purchase date, we will offer you a 10% discount on your next order of the same item.
Please note that this program applies only to accidental breakage and does not cover intentional or reckless damage. Also, please be aware that the discount can only be applied to the same item that was accidentally broken, and it cannot be combined with any other discounts or promotions.
How to use?
We hope that our two programs provide our customers with the confidence and security to use our products in their lab work without worrying about defects or accidents. If you have any questions or concerns about our warranty and compensation programs, please do not hesitate to contact us.
All our web registered members are covered by our 2-year Comprehensive Warranty and 1-year Limited Compensation Program.
Whenever you need the 10% off coupon, please freely send us your order information through firstname.lastname@example.org. A one-time code will be sent to you within one business day.
Not a member yet?
Simply sign up now and join us!